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Restart Your Router Weekly
Takes 30 seconds, prevents half the internet issues we see. Unplug it, wait 10 seconds, plug it back in. Do this every Sunday and your connection will thank you.
Computer repair, IT support, website design, and smart home setup for homes, businesses, and nonprofits in East Tennessee. No jargon. No hidden fees. Just honest help from your neighbors.
Enterprise-grade expertise, neighborhood-level care. Every service backed by our satisfaction warranty.
Slow computer? Hardware failure? Software issues? We diagnose and fix it right the first time. Fast turnaround, fair pricing, no surprises on your bill.
Starting at $50Modern, mobile-friendly websites built for your business. We handle the design, hosting, and maintenance so you can focus on what you do best.
Custom quotesSecure networks, shared drives, business email, and everything your team needs to stay connected. Professional IT infrastructure without the full-time IT salary.
Plans from $99.99/moConnected cameras, smart hubs, and home automation set up by local experts. We handle the full installation so you get the benefits without the headaches.
Free assessmentNeed software built for your specific workflow? We design and build custom web apps, internal tools, and mobile-ready solutions. Scoped, built, and supported locally.
Project-based pricingAntivirus management, threat monitoring, and security audits to keep your data safe. We protect your business so you can sleep at night.
Included in plansReal feedback from real people in the Tri-Cities.
"Travis fixed my laptop in one day when the big-box store said it would take two weeks. Fair price, no runaround. This is how tech support should work."
"They set up our entire office network and email system. We went from constant tech headaches to everything just working. Worth every penny of the monthly plan."
"As a nonprofit, every dollar matters. Watauga Systems gave us enterprise-level IT support at a price we could actually afford. They genuinely care about the community."
Predictable monthly pricing. No contracts. Cancel anytime. Every plan includes our satisfaction warranty.
For households that want reliable tech support on call.
For small businesses with up to 5 devices.
For growing businesses with 6 to 15 devices.
Discounted support for organizations serving the community.
Ready-to-use software built with the same local focus as our services. Affordable, practical tools for small businesses, with support from the people who built them.
Simple invoicing built for small shops and contractors. Create, send, and track invoices without the bloat of enterprise accounting software.
Coming SoonLet your customers book appointments online. No monthly fees, no per-booking charges. You own it outright.
Coming SoonCollect and manage customer reviews and feedback. Simple forms, clear dashboards, direct to your inbox.
In DevelopmentHave a software idea for your business? Let's talk about building it.
Watauga Systems was founded by Travis Hartman with a straightforward idea: people in East Tennessee deserve tech support from someone they can trust, talk to face-to-face, and hold accountable.
With over 15 years of professional IT experience spanning enterprise environments, Travis brings serious technical depth to every job. But what makes Watauga Systems different is not just the expertise: it's the approach. We tell you when a repair is not worth the cost. We show you the price before we start. And we stand behind every single job with a warranty.
We are not a big-box store. We are not a remote help desk in another state. We are right here at 209 Armed Forces Drive in Elizabethton, and we are not going anywhere.
Free advice from your local tech experts. No strings attached.
Takes 30 seconds, prevents half the internet issues we see. Unplug it, wait 10 seconds, plug it back in. Do this every Sunday and your connection will thank you.
If your email password is the same as your bank password, change one of them right now. A free password manager like Bitwarden makes this painless.
Those update notifications exist for a reason. Set your devices to auto-update overnight. Most of the malware we clean up exploited a bug that was already patched.
If your computer died today, what would you lose? Set up automatic cloud backups or an external drive. We can help with this for free during any service call.
Before you call us: restart, check for updates, and clear your browser cache. That fixes about 40% of slowdowns. If it is still slow, then call us.
If an email asks you to "verify your account" or "click immediately," stop. Call the company directly using a number you find yourself, not the one in the email.
Based in Elizabethton, we provide on-site and remote support across the entire Tri-Cities region.
Not in the list? Call us anyway. If we can get there, we will.
Whether you need a quick repair or a full IT setup, the first conversation is always free. No pressure, no obligations. Just honest advice about what you actually need.